What we are doing for our members

09 April 2020

North Management always work to our best abilities to ensure our members are provided with the best service possible. The past few weeks have seen challenges arising in several areas of Strata Management. To keep our members updated with North Managements procedures and processes, we have prepared a short list below, detailing the main changes to our systems and processes. We will continue to keep members updated as necessary.

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07 April 2020

North Management have arranged and invited for all Chairpersons from our portfolio to a combined zoom meeting. The main objective is to allow our members to be more familiar with the zoom platform and to get a basic idea on whether each of their Committee may want to utilise this feature to assist in communication.

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02 April 2020

With the ongoing efforts to support the Government in practicing physical distancing to fight the spread of COVID-19, North Management have started implementing procedures and processes to ensure service continuity to all of our members are maintained. Our office remains closed for the time being and keys access for members and contractors are arranged via telephone or email. North Management acknowledges the need to ensure communication between strata managers and committees stays open, to this end North Management have started adopting Zoom online conferencing platform for our meeting needs.

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25 March 2020

North Management is closely monitoring the impact and changes that are occurring due to the continued spread of COVID-19 within Australia and especially developments in the Northern Territory. In preparation for worst case scenario where a lock-down may be enacted, we are asking all our strata properties to nominate a committee member who lives at the property to obtain a set of keys for their property in cases where emergency maintenance may be required. To bypass the need for contractors to attend to North Management office to sign out keys in the event an emergency repairs is required, contractor is able to meet onsite with the nominated representative of the Body Corporate and provide access to the contractor to carry out any necessary work.

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